Refund Policy

At Styles Divine, we prioritize delivering premium-quality products and ensuring a seamless shopping experience. To maintain our high standards, we follow a strict no-refund policy. Refunds or exchanges will only be entertained in exceptional cases where a genuine issue is identified.

To ensure you make the right choice, we encourage you to:

1. Carefully review the size charts and product details provided on our website.
2. Contact our customer service team if you have any questions regarding sizing, measurements, or product specifications. Our team is always happy to assist you in making an informed purchase.

Refund Policy

Refunds will be considered only under the following conditions:

1. Defective or Damaged Products: If the product is found to be damaged or has a clear manufacturing defect.
2. Incorrect Product Delivered: If the product received differs from what was ordered (incorrect size, style, or color).

Please Note:

1. Slight color variations or minor discrepancies due to screen resolution, lighting, or handmade craftsmanship will not be eligible for refund or exchange.
2. Products must be returned in their original condition –
   1. The item must be unworn, unwashed, and returned in its original packaging.
   2. All tags and labels must remain attached.
   3. The customer is responsible for return shipping costs.

Mandatory Unboxing Video

To process any claim for a refund, a clear unboxing video is required for approval.

1. The video must show the sealed package being opened in one continuous, unedited recording.
2. The product issue (damage, defect, or incorrect item) must be clearly visible in the video.

Claims without an unboxing video will not be accepted.

How to Raise a Request

1. Contact Us: Email us at support@stylesdivine.com within 3 days of receiving your order.
2. Provide Details: Attach the unboxing video, order ID, and a description of the issue.

Our team will thoroughly review your request and respond promptly.

Refund Process

1. Refunds: Approved refunds will be processed to the original payment method within 7-10 business days.
2. Shipping Costs: Return shipping charges are the responsibility of the customer, unless the issue is caused by Styles Divine.

Shipping fees is non-refundable.

Quality Assurance

At Styles Divine, every product undergoes rigorous quality checks before dispatch. This policy ensures fairness and helps us maintain the premium standards you expect from us.

Contact Us

For any queries regarding this policy, please write to us at:
Email: support@stylesdivine.com

Thank you for choosing Styles Divine. Your trust and satisfaction mean everything to us.